Payment / Shipping
With which payment methods can I pay?
With us you can easily pay with the following means of payment:
- Credit card
- Direct debit
- Prepayment by bank transfer
Is there a minimum order amount?
If the order value falls below EUR 20.00, we charge a minimum quantity surcharge of EUR 5.00.
How do I receive my order?
Either you receive your order by UPS, DHL or forwarding company or you pick it up directly from us at the store in 82266 Inning am Ammersee. We reserve the right to change the shipping partner for special dimensions or special destinations.
So it can happen that you do not receive your order from DHL / UPS but from a forwarding agency or another transport company.
How long does it take for my order to arrive?
Once your order has arrived, it will be processed by our team immediately. After receipt of the order, the delivery should then arrive at your home in two to three working days. A pickup is ready in the normal case within one working day. Should it take longer, we will of course inform you about the delay.
What shipping costs do I have to expect?
We ship in Germany from EUR 5.95. Of course, larger and bulky items such as sails are sometimes more expensive. The European shipping rates are displayed as soon as you complete your order and checkout.
In which countries will be sent?
We ship to all EU countries. Please contact our support if you need to ship to a non-EU country: email@example.com or +49 8143 996 96 29.