We continue to ship daily. Telephone support 9-18h.

Payment / Shipping

With which payment methods can I pay?

With us you can easily pay with the following means of payment:
- Credit card
- Direct debit
- PayPal
- Prepayment by bank transfer

Is there a minimum order amount?

If the order value falls below EUR 20.00, we charge a minimum quantity surcharge of EUR 5.00.

How do I receive my spare part order?

Either you receive your order by UPS, DHL or forwarding company or you pick it up directly from us at the store in 82266 Inning am Ammersee. We reserve the right to change the shipping partner for special dimensions or special destinations.

So it can happen that you do not receive your order from DHL / UPS but from a forwarding agency or another transport company.

How do I get my boat?

Boats can be picked up in our warehouse or we can deliver to the customer ourselves or by forwarding agent. Shipping to islands is excluded. All shipping costs offered for boats then apply to the next port on the mainland. When shipping boats, the assistance of the recipient during unloading can be assumed.

Immediately after you have ordered your boat, you will be contacted by our team and we will coordinate the delivery / collection and all the details with you.

How long will it take for my order to arrive?

As soon as we have received your order, our team will process it immediately.

For boats we need 10 - 20 workdays for preparing and shipping.

For spare parts and accessories the delivery time depends strongly on the country we ship to.

Within Germany the delivery should arrive at your home in two to three working days. A pick-up is usually ready within one working day.

UPS shipping in the EU takes 2-5 working days.

DHL International and DHL Connect shipping takes 3-7 working days in the EU. Forwarding shipments take 4-14 working days.

Worldwide shipping with DHL International Premium takes 4-15 working days. You can get more detailed information about your target country here: https://www.dhl.de/de/geschaeftskunden/paket/dienstleistungen-und-services/internationaler-versand/paket-international.html

Should it take longer, we will of course inform you about the delay.

What shipping costs do I have to expect for boats?

Via this webshop we offer shipping of boats to central europe for a rate depending on the distance of your delivery address to our warehouse. In the checkout process after having entered your delivery address the shipping costs will be shown in detail.

The shipping is calculated as follows:

Basic fee 200€ + 0,5€ / km = shipping fee.

Please contact our support if for your country no shipping is offered.

What shipping costs do I have to expect for spare parts and accessories?

We ship throughout Germany starting from EUR 5.95. Of course, larger and bulky items such as Sometimes sails are more expensive. The shipping rates are automatically displayed as soon as you have completed your order and proceeded to checkout. A shipping cost table for all services offered can be found below.

Which countries do you ship to?

We ship worldwide. Please note that when shipping to non-EU countries, additional fees (customs, import sales tax, customs clearance fees of the shipping service provider) may be due. These will then be billed to you directly by the shipping service provider. Worldwide shipping in the shop is deactivated for some items due to special dimensions.

Please contact our support if you do not receive a suitable shipping option or need express delivery.

Telephone support on working days Mon-Fri, 9 a.m. - 6 p.m. on +49 8143 - 996 96 29 or by email to support@topcat.de.

What are the specific shipping costs for spare parts and accessories?

Price list DHL International Premium:

Zone 1 EU: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

DHL International Premium Standard

1KG 15.95

3KG 17.95

5KG 20.5

10KG 26.95

20KG 38.95

30KG 53.95

DHL International Premium Bulky Goods (from 120cm)

1KG 41.5

3KG 44.95

5KG 46.95

10KG 52.5

20KG 64.95

30KG 78.5

Zone 1 Non EU: Liechtenstein, Switzerland

DHL International Premium Standard

1KG 23.95

3KG 26.95

5KG 29.95

10KG 36.95

20KG 51.95

30KG 69.95

DHL International Premium Bulky Goods (from 120cm)

1KG 49.95

3KG 52.95

5KG 55.95

10KG 60.95

20KG 78.5

30KG 94.95

Zone 2: Andorra, Great Britain, Italy, San Marino, Sweden

DHL International Premium Standard

1KG 16.95

3KG 19.5

5KG 22.5

10KG 27.95

20KG 39.95

30KG 55.95

DHL International Premium Bulky Goods (from 120cm)

1KG 42.5

3KG 44.95

5KG 47.5

10KG 54.95

20KG 65.5

30KG 79.95

Zone 3 EU: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

DHL International Premium Standard

1KG 17.5

3KG 19.95

5KG 22, 95

10KG 28.95

20KG 42.95

30KG 58.95

DHL International Premium Bulky Goods (from 120cm)

1KG 42.95

3KG 45.5

5KG 47.95

10KG 55.5

20KG 67.5

30KG 83.95

Zone 3 Non EU: Albania, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus

DHL International Premium Standard

1KG 23.95

3KG 26.95

5KG 31.5

10KG 42.95

20KG 61.5

30KG 84.5

DHL International Premium Bulky Goods (from 120cm)

1KG 48.95

3KG 52.95

5KG 56.95

10KG 67.95

20KG 87.95

30KG 109.95

Zone 4: Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey

DHL International Premium Standard

1KG 35.95

3KG 42.95

5KG 49.95

10KG 67.5

20KG 103.95

30KG 141.95

DHL International Premium Bulky Goods (from 120cm)

1KG 59.95

3KG 67.95

5KG 74.5

10KG 93.95

20KG 127.95

30KG 165.5

Zone 5: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China (People's Republic), India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos , Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan , Ver. United Arab Emirates, Vietnam DHL International Premium Standard 1KG 42.5 3KG 57.95 5KG 73.5 10KG 112.95 20KG 189.95 30KG 279.5

DHL International Premium Bulky Goods (from 120cm)

1KG 67.5

3KG 83.95

5KG 99.95

10KG 139.95

20KG 215.5

30KG 299.95

Zone 6: Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ethiopia, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, British Virgin Islands, British Terr. Indian Ocean, Burundi , Chile, Costa Rica, Curacao,Dem. Republic of the Congo, Dominicia, Dominican Republic, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Falkland Islands, Fiji, French South & Antarctica, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Granada, Guadeloupe, Guatemala , Guinea, Guinea-Bissau, Gyúyana, Haiti, Honduras, Jamaica, Cayman Islands, Cameroon, Cape Verde, Kenya, Kribati, Colombia, Comoros, Republic of the Congo, Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique , Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn, Reunion, Rwanda, Saint-Pierre and, Solomon Islands, Zambia, Samao, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, St. Christoph and Nevis, St. Eustatius, St. Helena, St. Lucia, St. Maarten, St. Vincent u. Grenadia, South Africa, Sudan, South Sudan, Suriname, Swaziland, Tanzania, Ver. Republic, Togo, Tonga, Trinidad and Tobago, Tristan da Cunha, Chad, Turks and Caicos Islands, Tuvalu, Ugunda, Uruguay, Vanuatu, Venezuela, Wallis and Ftuna, Central Africa. republic

DHL International Premium Standard

1KG 57.5

3KG 76.95

5KG 96.95

10KG 139.95

20KG 234.5

30KG 339.95

DHL International Premium Bulky Goods (from 120cm)

1KG 82.5

3KG 99.95

5KG 119.95

10KG 164.95

20KG 259.95

30KG 359.95

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